
Shopping Mall Information Kiosk
The company's product range includes digital signage displays, indoor and outdoor displays, DID video walls, industrial monitors, interactive whiteboards, smart mirrors, and self-service kiosks. Its broader product portfolio includes more than 200 model designs.
Description
1. Interactive Mall Directory and Wayfinding Functions
The Shopping Mall Information Kiosk supports the following visitor information and commercial display functions:
- Store directory search: Visitors can search for stores using keywords and browse by category.
- Interactive floor maps: Supports interactive 2D and 3D indoor maps.
- Indoor navigation: Provides step-by-step route guidance to selected stores and facilities.
- Accessible navigation: Supports wheelchair-accessible routes and elevator-based navigation.
- Digital advertising: Displays brand advertisements, promotional content, and commercial campaigns.
- Public information: Displays mall announcements and facility information.
- Facility location: Maps can identify emergency exits, restrooms, elevators, nursing rooms, and parking areas.
These functions combine visitor navigation and commercial information display in one interactive terminal.
2. Display and Touchscreen Configuration
ZYO offers multiple screen sizes and display configurations for shopping mall installations.
| Configuration | Available options |
|---|---|
| Screen size | 32", 43", 49", 55", 65"; customized sizes available |
| Display technology | Commercial LCD panel |
| Resolution | FHD 1920 × 1080; 4K UHD 3840 × 2160 optional |
| Brightness | 350–700 nits, depending on configuration |
| Contrast ratio | Typical 1200:1 |
| Viewing angle | Up to 178° |
| Panel lifetime | ≥50,000 hours, optional panel configuration |
| Touch technology | PCAP capacitive touch or IR infrared touch |
| Multi-touch | 10-point touch |
| Touch response time | ≤10ms, optional configuration |
| Screen protection | Anti-scratch tempered glass, optional |
PCAP capacitive and IR infrared touch are available as alternative technologies. The selected technology, brightness, and resolution can be specified according to the project configuration.
3. Operating System, Hardware and Connectivity
The kiosk supports different computing configurations for projects with different software and performance requirements.
| Configuration | Available options |
|---|---|
| Operating system | Android or Windows |
| Processor | Quad-core or octa-core CPU |
| RAM | 2GB–8GB |
| Internal storage | 16GB–128GB |
| Wireless connectivity | Wi-Fi |
| Wired connectivity | Ethernet |
| Mobile network | 4G optional |
| Interfaces | USB, HDMI, LAN |
| Other connectivity | Bluetooth optional |
| Audio | Built-in speakers optional |
| Operating schedule | 18–24 hours/day, depending on configuration |
Android and Windows are available operating system options. Processor, memory, storage, and connectivity should be specified as part of the selected hardware configuration.
4. Indoor Navigation Software and System Integration
The Shopping Mall Information Kiosk supports indoor wayfinding software for shopping malls and multi-floor commercial environments.
Available software functions include:
- Interactive GIS/vector maps.
- 2D and 3D indoor map modeling.
- Store keyword search and category filtering.
- Step-by-step navigation instructions.
- Standard and wheelchair-accessible routes.
- Facility and service-point location display.
- Multilingual interfaces, including English, Spanish, Arabic, and Chinese.
For projects requiring integration with existing management systems, available interfaces include RESTful API, WebSockets, and SDK. Integration targets include mall ERP systems, property management software, databases, and customized mobile applications.
Map data, system integration, and additional software development are defined according to project requirements.
5. Centralized CMS and Multi-Device Management
ZYO's Shopping Mall Information Kiosk supports browser-based centralized CMS management for individual devices and multiple terminals across shopping malls.
| CMS function | Available capability |
|---|---|
| Content management | Remote content management and updates |
| Advertising scheduling | Advertising playlists arranged by time |
| Screen layout | Split-screen display |
| Event-based content | Event-triggered display |
| Device monitoring | Connection and screen status monitoring |
| Playback records | Content playback logs |
| Emergency communication | Emergency information and announcement pushing |
Scheduled advertising playback and configured content display can run automatically. Mall operators remain responsible for supplying and updating store information, maps, advertising materials, and emergency announcements.
6. Hardware and Appearance Customization
As a customizable shopping mall kiosk manufacturer, ZYO supports customization of kiosk structures and appearance for different commercial display projects.
Available customization options include:
- Screen size and display orientation.
- Landscape or portrait configuration.
- Floor-standing or wall-mounted installation.
- Double-sided display structure.
- Customized enclosure structure and color.
- Silk-screen printed company logos.
- LED ambient lighting.
Additional hardware modules are available:
| Optional module | Function |
|---|---|
| 1D/2D barcode and QR code scanner | Barcode and QR code scanning |
| NFC/RFID reader | Card-reading applications |
| HD camera | Camera functionality |
| Thermal receipt printer | Receipt and promotional coupon printing |
| Proximity sensor | Visitor proximity detection |
The selected modules can be specified according to the required kiosk functions and software configuration.
7. Software Customization and Project Development
For overseas distributors and system integrators handling customer-specific projects, ZYO provides OEM and ODM shopping mall kiosk solutions alongside hardware configuration.
Available customization services include:
- Customized UI/UX and branded interface design.
- 2D/3D indoor map modeling.
- Customized navigation and route logic.
- Database integration.
- Multilingual interface expansion.
These services allow the kiosk interface and software functions to be configured around the shopping mall's information structure and visitor service requirements.
8. Manufacturing, Quality Control and Supply Support
Established in 2012, ZYO Smart Display Tech. Co., Ltd. operates a factory with an area of 11,000 square meters.
The company's product range includes digital signage displays, indoor and outdoor displays, DID video walls, industrial monitors, interactive whiteboards, smart mirrors, and self-service kiosks. Its broader product portfolio includes more than 200 model designs.
As an experienced China digital signage factory and commercial display supplier, ZYO provides:
- OEM and ODM services: Customized product appearance, branding, and product configurations.
- Product development: Hardware and product development support across its display product range.
- Quality inspection: IQC incoming material inspection, IPQC in-process inspection, and FQC finished product inspection.
- Production and testing: Manufacturing facilities and product aging-test areas.
- Export packaging: Packaging and container-loading arrangements for international shipments.
- Technical support: Product manuals, remote technical training, and remote assistance through TeamViewer and Microsoft Teams.
- Spare parts support: The company's stated spare-parts policy includes 1% spare parts.
ZYO's manufacturing, inspection, and technical support resources serve its commercial display and kiosk product range. Specific product configurations and project support arrangements can be defined during order discussions.
9. Request a Shopping Mall Information Kiosk Quotation
Send ZYO your project specifications, reference images, or estimated order quantity to request a suitable kiosk configuration and quotation.
Please include the following information if available:
- Required screen size and resolution.
- Preferred touchscreen technology.
- Android or Windows operating system.
- Floor-standing, wall-mounted, or double-sided structure.
- Required indoor map and navigation functions.
- CMS and system integration requirements.
- Optional hardware modules and branding requirements.
- Estimated order quantity.
ZYO can review your requirements and provide a corresponding hardware configuration and customized solution for your Shopping Mall Information Kiosk project.
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